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INSURANCE QUESTIONS

Working Hours
  • Mon 9:00AM - 5:00PM
    Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
    Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
    Sat 10:00AM - 2:00PM
  • Sun 10:00AM - 2:00PM

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 941-822-6151 or make an appointment online!

What People Say About Us


  • -Alley R.

    Ash has been servicing my BMW 128 for the last year... I love that he will always answer my call or return my text! He does awesome work and at an affordable price. Very honest guy. He always makes me feel like a VIP. I would highly recommend him.


  • -Jean J.

    I am very pleased with the honest service I receive from this business every time I go. My fixer upper has needed a few services done to keep her running and I've always left with the problem fixed and not feeling like I've been taken advantage of. Great service, great staff.


  • -Cody R.

    Beautiful Shop. Ashly the owner is very professional, courteous, experienced, and most of all honest. The shop is spotless and neat. His now new location has air conditioned waiting room with TV. Much nicer and improved shop. I believe Ashly will continue to grow. And would recommend him to everybody.


  • -Katrina P.

    We love Ashley! He services my BMW. The car was unfortunately sold to me by a (former) trusted family friend with multiple very obvious issues that turned up almost immediately after my purchase of this vehicle. Ashley has been very honest with me and very helpful in the diagnosing and fixing of these issues. Now my car runs beautifully and I actually enjoy driving it! He's very kind and cares a lot about his customers! Me and my boyfriend won't go to anyone else!


  • -Alexis G.

    He was AMAZING, He let me know what caused the problem and then took his time explaining it. I'm a college girl so I don't know much about cars, and he was quick and efficient. He understood my budget and knew what was needed to be done, and what could wait to be done I would recommend him to anyone! He's amazing. Thank you Ashly I truly appreciate everything. My car is running better than ever now.


  • -Matthew B.

    There is no mechanic I have ever trusted so unconditionally. To say Ashly is an expert is an understatement of his skills. Even when I lived in the North Port area I would still come to him for my repairs. Ashly is an honest, hard working guy and I will always bring my vehicle to him. I refer all of my friends to him and will continue to do so as he is a genuinely great mechanic!


  • -Steve M.

    I could not be happier with the service provided and the help I received including getting specific instructions for going to a part store to get everything taken care of. I will not go anywhere else for any work done because this is the best mechanic I've found so far in the area! Well worth the drive. Thank you!!


  • -Sherman C.

    Work was done quickly and at a fair price. BTW, no appointment on July 4th. Awesome job. Many thanks to Ashley for making it happen!


  • -Fran P.

    I initially questioned the legitimacy of this businesses reviews because there were so many positive responses, but Sarasota Mechanic is the real deal and has earned all of these positive reviews! Ash is knowledgeable, competent, honest, consistent and reasonably priced. He is completely transparent about parts cost and labor while providing customers options so they can make the best decisions about their car repairs. This is the best and only mechanic you'll ever need!


  • -C.J. L

    Called these guys on Saturday out of a bit of desperation because I needed my alternator replaced by Monday before I drove up to maryland. Almost no other shops were open on Sunday or could even look at my car before Monday afternoon. These guys offered to come to me and fix my car for significantly cheaper than other places I called. And I didn't have to get my car towed over there. After they fixed it on sunday, they charged me even less than the quote. Overall, very good experience and I will definitely call them again.

Call us for service: 941-822-6151

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